Contact Us
Florence Cinqueterre Tours is an independent travel guide. Contact us about page content, corrections, suggestions, or website issues. For a booking, payment, change, or refund, please contact the booking provider shown on your confirmation.
Last updated · October 2026
This website is not the official website of Florence Cinque Terre. We do not operate tours, control admission, or manage provider cancellations and refunds.
How to reach us
Email our website team at info@florencecinqueterretours.com. We can help with questions about this site and its content.
What we can help with
- Outdated information, broken links, or possible factual errors.
- Questions about a guide, page, affiliate link, or website accessibility issue.
- Editorial feedback, partnership enquiries, and useful travel suggestions.
What we cannot do — and who can
We cannot change, cancel, or refund a booking. Use the manage-booking link in your confirmation email or contact the booking platform directly.
We cannot change ticket dates, names, or entry times. Check your voucher, provider account, or the provider’s customer-support channel.
We cannot confirm availability, contact an operator for you, or access booking records. The provider that issued your confirmation can help.
Already booked? Start here
Open your booking confirmation email first. It usually contains your voucher, booking reference, provider contact route, and any available booking-management link.
If you booked through an app or platform, check your account there. Bookings made on an attraction or operator website are handled by that seller.
How this site makes money
Some outbound booking links may be affiliate links. If you make a purchase through one, we may receive a commission at no extra cost to you.
This does not make us the official seller, booking platform, or tour operator. Third-party bookings are governed by the provider’s terms.
Before you email
- Send the page URL and the section or topic you mean.
- Explain what looks incorrect or what you need help finding.
- Add a screenshot if useful. For a website issue, include your device and browser.
What not to send us
Do not email passwords, full card numbers, security codes, or unnecessary identity documents. For payment or booking issues, use the booking provider’s official support channel.
How we handle corrections
If you report a wrong price, closed entrance, or out-of-date opening time, we check it against the official source. If the report is right, we correct the page.
A factual correction is worth sending, even if it is not a complaint.